Privacy Policy

Last updated November 2, 2026

Notifya is a mobile app that lets you follow businesses, get their posts as notifications and chat with them. It is operated by SAFE APPS. This policy explains what we collect, why we collect it and the choices you have.

What we collect

Account details: your name and email address. If you sign in with Google or Apple, we also get an account identifier from them, and from Google your profile picture. If you use a password, we store it only as a hash.
Profile photo: the photo you add to your account, if you add one. We remove its location and camera details when you upload it.
Device details: device type, device name, app version, IP address, user agent and the last time the device used the app.
Notification details: your device's push token and whether notifications are on.
Activity: the businesses you follow or mute, how you followed them (link, QR code or the app), your country when you followed (worked out from your IP address), the notifications you received and opened, and the links and buttons you tapped.
Messages: the messages you send to businesses and the ones they send you, when each was sent, delivered and read, the businesses you block, and the chats you report.
Diagnostics and usage: crash reports and usage statistics, such as screens viewed.

We don't collect your contacts, the other photos on your phone or your precise location.

How we use it

To create your account and sign you in.
To send you the posts of the businesses you follow and keep them in the app.
To deliver your messages to businesses and their replies to you.
To review the chats you report.
To send you sign-in codes and account emails.
To keep Notifya secure and stop abuse.
To fix crashes and improve the app.

What businesses see

A business you follow sees you as a follower with an ID, your device type, your country, how and when you followed, whether you muted it and whether notifications are on. It also sees totals, such as how many people opened a post. It doesn't see your name, your email or your photo.

When you send a message to a business, that business sees your name, your messages in that chat and whether you read its replies. It still doesn't see your email or your photo. The business and its team read your messages in the service it uses to answer them, such as eGrow.

Who we share it with

We don't sell your personal data. Your messages go to the business you send them to, as described above. Otherwise we share your data only with the providers that run Notifya for us:

Google, for push notifications, crash reports, usage statistics and Google sign-in (Firebase).
Apple, for push notifications on iPhone and Sign in with Apple.
Twilio SendGrid, for account emails.
Cloudflare, for network, security and storing profile photos.
Our hosting providers.

We also disclose data when the law requires it. Your data may be processed outside your country, including in the European Union and the United States.

How long we keep it

We keep your data while your account is open. You can delete your account at any time. When you do, you are logged out on all your devices, your notifications stop, your follows end and the photo you uploaded is deleted. We keep the records of deleted accounts for security, fraud prevention and legal reasons. Messages you already sent stay in the business's chat history.

Your choices

Change your name, email and photo in the app.
Mute or unfollow any business at any time.
Block a business from its chat to stop its messages, and report a chat that breaks our terms. When you report a chat, we receive its last 5 messages to review it.
Turn notifications off in your phone settings.
Depending on where you live, you can also ask to access, correct, export or delete your data, or object to how we use it. Email [email protected].

Security

Connections to Notifya are encrypted, passwords are stored only as hashes and access tokens expire after 15 minutes.

Messages are encrypted while they travel, but not end to end: Notifya and the business you chat with can read them.

Children

Notifya is not for children under 13, and we don't knowingly collect their data. If you think a child gave us data, email us and we will close the account.

Changes

When this policy changes, we update this page and the date above. For important changes we also tell you in the app or by email.

Contact

SAFE APPS, [email protected]